What is the organisational procedure in the practice?

What is the organisational procedure in the practice?

We make every effort to meet the exact time of your appointment. For this reason we ask you to be at the practice at the appointed time! However, if there is a short waiting time, we sincerely apologise. Sometimes it is necessary to have a longer conversation with a patient or to fit acute patients in! After the examination by your doctor, he/she will write the findings and issue any prescriptions and referrals. Our assistants at the reception receive the printouts and only after that they can take care of the billing. This takes a few minutes because we exercise special care and we take time for you – so that nothing stands in the way of correct billing with your health insurance company. Therefore, we kindly ask you to take a seat in our beautiful waiting area for a short while after the appointment – you will be called as soon as possible. Please bring your ID card to your first appointment at weCare Ärzte- und Gesundheitszentrum. Thank you very much!