Privacy Policy

Privacy Policy and Consent

 

Contents

        1. Purpose and controller
        2. General information on data processing
        3. Processing of personal data
        4. Collection of access data
        5. Cookies and reach measurement
        6. Google Analytics
        7. Incorporation of third-party services and contents
        8. Rights of users and erasure of data
        9. Amendments to this Privacy Policy

 

1. Purpose and controller

This Privacy Policy provides information on the nature, scope and purpose of processing (including collecting, processing and using as well as obtaining consent for processing) personal data within the scope of our online content and any websites, functions and contents connected thereto (hereinafter collectively referred to as “online content” or “website”). This Privacy Policy applies irrespective of the domains, systems, platforms and devices (e.g. desktop or mobile) used to access the online content.

The provider of the online content and the controller under data protection law is weCare Ärzte- und Gesundheitszentrum Dr. Michaela Rabl & Dr. Bärbl Hübl OG (hereinafter referred to as the “provider”, “we” or “us”). For contact details, please refer to our Legal notice.

The term “user” includes all customers and visitors to our website. Any designations used, such as “user”, should be understood to include all genders.

 

2. General information on data processing

We process personal data of users exclusively in compliance with the relevant data protection provisions based on the principles of data economy and data avoidance. This means that the data of users are processed only where permitted by law, in particular where the data are required or prescribed by law to provide our contractual services and online services, or where users have given their consent to processing.

We take organisational, contractual and technical security measures in accordance with the state of the art to ensure compliance with data protection legislation and to protect the data we process against accidental or intentional manipulation, loss, destruction or unauthorised access.

Where contents, tools or other means offered by other providers (hereinafter collectively referred to as “third-party providers”) are used within the scope of this Privacy Policy and such third-party providers are indicated as being domiciled abroad, it can be assumed that data are transferred to the countries of domicile of such third-party providers. The transfer of data to third countries is based either on a permission granted by law, on consent given by a user or on special contractual clauses which ensure a level of data security as required by law.

 

3. Processing of personal data

Apart from being used as expressly stated in this Privacy Policy, personal data are processed for the following purposes on the basis of a permission granted by law or consent given by a user:
– providing, executing, maintaining, optimising and securing our services, support services and user services;
– ensuring effective customer service and technical support.

We transfer the data of users to third parties only where required for billing purposes (e.g. to a payment service provider) or for other purposes where necessary to comply with our contractual obligations to users (e.g. transfer of address details to suppliers).

When users contact us (through the contact form or by email), their data are stored to process the request and to deal with any follow-up questions that may arise.
Personal data are deleted when they have fulfilled their purpose unless they are subject to any retention requirements.

 

4. Collection of access data

We collect data about every access to the server on which this service is located (so-called server log files). Access data include the name of the accessed web page, file, date and time of access, volume of data transferred, report on successful access, browser type and version, operating system of a user, referrer URL (the web page visited previously), IP address and requesting provider.

We use the log data in accordance with the statutory provisions without allocating the data to a specific user or creating any other profiles for the sole purpose of performing statistical evaluations in order to operate, secure and optimise our online content. However, we reserve the right to review the log data later if there is concrete evidence that gives rise to a reasonable suspicion of unlawful use.

 

5. Cookies and reach measurement

Cookies contain information that is transmitted to the web browsers of users by our web server or web servers of third parties and stored there for later retrieval. In this Privacy Policy, users are informed about the use of cookies in the context of pseudonymous reach measurement.

This website can also be viewed without cookies. If users do not want cookies to be stored on their computer, they are requested to disable the corresponding option in the system settings of their browser. Stored cookies can be deleted in the browser’s system settings. Disabling cookies may lead to restrictions in certain functions of this website.

You can manage many companies’ online ad cookies via the US site https://www.aboutads.info/choices or the EU site https://www.youronlinechoices.com/uk/your-ad-choices.

Cookies widerrufen

 

6. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google uses cookies. The information generated by a cookie about the use of the website by users is usually transmitted to and stored on a server operated by Google in the USA.

Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on website activity and to provide other services relating to website and internet usage to us. The processed data may be used to create pseudonymous usage profiles of users.

We only use Google Analytics with IP anonymization enabled. This means that Google will truncate users’ IP addresses within Member States of the European Union or other Contracting Parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

The IP address transmitted by a user’s browser will not be associated with any other data held by Google. Users can prevent the storage of cookies by selecting the appropriate settings in their browser software; in addition, users can prevent data generated by a cookie and relating to their use of the website from being collected and processed by Google by downloading and installing the browser plug-in available through the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Further information on the use of data for advertising purposes by Google and on configuration and opt-out options is available on the web pages of Google: https://www.google.com/intl/en/policies/privacy/partners (“How Google uses information from sites or apps that use our services”), https://www.google.com/policies/technologies/ads (“Advertising”), https://www.google.com/settings/ads (“Control the information Google uses to show you ads”) and https://www.google.com/ads/preferences (“Ad settings”).

 

7. Incorporation of third-party services and contents

We may incorporate contents or services by third-party providers, such as city maps or fonts from other websites, in our online content. Any incorporation of such third-party contents requires third-party providers to gain access to users’ IP addresses, as they would otherwise not be able to send the contents to the users’ browsers. Consequently, the IP address is necessary to display such contents. Moreover, the providers of third-party contents may place cookies of their own and process users’ data for their own purposes. The processed data may be used to create usage profiles of users. We will use such contents in a way that minimises and avoids data as far as possible and select third-party providers that are reliable in terms of data security.

Below you will find a list of third-party providers and their contents along with links to their privacy policies, which contain further information on data processing and opt-out options, some of which have already been mentioned above:

– External fonts by Google, Inc., https://www.google.com/fonts (“Google Fonts”). Google Fonts are incorporated by accessing Google’s servers (usually in the USA).

Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.

– Videos on the YouTube platform operated by third-party provider Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.

– doctena Austria GmbH (only if you book appointments online); Mooslackengasse 17, 1190 Vienna – https://www.doctena.com/privacy-policy/

 

8. Rights of users and erasure of data

Users have the right to request access to the personal data that we store about them at no charge.
In addition, users have the right to rectification of inaccurate data, withdrawal of consent, blocking and erasure of their personal data as well as the right to lodge a complaint with the competent supervisory authority if they consider their data to have been processed in an unlawful manner.

The data stored by us are erased as soon as they are no longer necessary for their intended purpose unless they are subject to any statutory retention requirements.

 

9. Amendments to this Privacy Policy

We reserve the right to amend this Privacy Policy to take account of legislative changes or changes in our services or data processing. However, this only applies to statements on data processing. Where consent by users is required or where certain elements of this Privacy Policy contain provisions regulating the contractual relationship with users, amendments are only made with a user’s consent.
We kindly ask our users to stay up to date on the contents of this Privacy Policy.

As of: May 2019


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